Enophone batch 5, Enowork v0.4.4, and next steps for the product!
The units from Batch 4 are long-since out the door, and most have received them. With that, we’re onto the next step: working on Batch 5, and making sure the Enowork software delivers on the product vision.
Plenty in store this update – enjoy!
Enophone batch 4 has shipped to every kickstarter backer with order number below 3600. Keep an eye out for emails from the shipping company about customs requirements!
Batch 5 is still set to deliver in December. Please ensure you update your shipping address to ensure the product is delivered to the right place!
Enowork v0.4.4 released this month – you can download it at Enophone.com/getstarted. If you’re having any issues with the app – especially with the red status indicator – please email our technical team at firstname.lastname@example.org.
Finally, we’re beginning to run experiments to help design new features for the product. If you’re interested in participating in this, please email email@example.com with subject line “experiments” to get added to the community!
Since last update we’ve shipped all of Enophone batch 4 to all Kickstarter backers with order number below 3600. We’re glad to hear that many of you have received your Enophones!
If you belong to this group, please keep an eye out for any email from Floship, FedEX, DHL, or another shipping company, as they may require you to respond to a customs notice before delivering the product.
If you’ve received your Enophone, make sure to head to Enophone.com/getstarted to download our MacOS and Windows apps, to get started tracking your focus!
A quick note for clarity: if your Kickstarter order number is above 3600, or you ordered through Indiegogo, thinkmindset.com, or enophone.com, your Enophone will be shipping in our next shipment, Batch 5.
A huge thank you again to everyone who preordered the product, and rode through this journey with us – we can’t wait to get Enophones into your hands!
We mentioned in our previous update that we’re expecting to finish manufacturing batch 5 in December 2021. In our latest conversations with our factory, this remains the current expectation.
In the interest of transparency however, we want to disclose that we learned this week of an increasing trend in China of power consumption limitations imposed on manufacturers. This Bloomberg article presents the topic clearly – the short is that China is imposing restriction on power consumption, which is resulting in factories reducing volumes and slowing their output. We do not yet know what impact this will have on our production of Batch 5, if any, but feel it best to share in advance in case this situation does not ameliorate. For now, as best we know, we are continuing to work towards manufacturing batch 5 in December – we will keep you posted as production continues if there are any changes to this schedule.
We anticipate shipping Enophones from batch 5 to all remaining backers, across all our sales platforms. As such, it’s crucial that everyone verify that their shipping addresses are up to date, to avoid any issues with the delivery. Please use the following guide to update your shipping address based on where you ordered the product:
We will keep you posted on our progress over the coming weeks. We can’t wait to ship your Enophones!
We recently released v0.4.4 of our Enowork app, providing reliability fixes based on feedback from our new inflow of users from batch 4. You can download the new version at enophone.com/getstarted, or by clicking the update banner inside the app.
Thank you to everyone who’s provided feedback on the app to our technical team – the more details you share, the better we can continue improving the experience! If you have any feedback about your app experience, suggestions for new features, or encounter any issues during your use of the product, please email firstname.lastname@example.org!
With the recent influx of new users, we have encountered a few outages to our cloud server. We have patched the majority of issues, and will keep improving the infrastructure on our end. In the meantime, if you encounter any issues that damage your experience, we suggest the following to temporarily restore service:
We’re working hard on some new features to include in the v0.5.0 update coming soon. Keep an eye out for this in the coming weeks!
In our v0.4.0 update, we released a new status indicator, which allows users to ensure that the Enophone’s EEG sensors are well-connected, and that the signal quality is high enough to interpret a focus level. Green means that your focus level is being tracked – Red means you need to readjust the Enophone’s sensors to improve the signal quality.
Following this update, a few backers reached out to share that the status indicator was stuck on red, and would not turn to green. After investigating, we’ve found that often the issue is that the earcup sensors are resting on the user’s hair, rather than directly on the skin, which is blocking the sensor’s ability to measure brain activity.
If you are struggling to consistently maintain a green status indicator, we recommend the following:
If you continue to have issues with the status indicator, we want to hear from you. Please email email@example.com with subject line “status indicator”, and we’ll reach out to get it working!
We are beginning to run experiments internally to design new metrics for quantifying focus levels. These experiments will allow us to add more depth and insight to the stats pages in the app, to help you better understand how your productivity and make the most of your Enophone.
We are looking for help from backers interested in contributing to these experiments. Each experiment can be completed using your current Enophone and Enowork app, and will serve to help better calibrate our algorithms to you.
If you’re interested in being part of this development, please email us at firstname.lastname@example.org with subject line “experiments” so we can add you to the experiments community!
That’s all for now!
Please leave your feedback, comments, feature suggestions, and anything else in the comments, and we’ll be sure to reply. If you need help with your order, please reach out to our support team at email@example.com or our technical team firstname.lastname@example.org.
Lots of love,
– The Eno Team